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Privacy Policy

Privacy Policy

IBQA Skincare operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including transaction details and payment confirmation.
Account information including your preferences and settings.
Transaction information including the items you view, put in your cart, or purchase.
Communications with us including the information you include in communications with us.
Device information including information about your device, browser, your IP address, and other unique identifiers.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, to fulfill your orders, to remember your preferences and items you are interested in, to process purchases, returns, exchanges or other transactions.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent activity.
Communicating with You. We use your personal information to provide you with customer support.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, shipping).
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Managing Communication Preferences

We may send you promotional emails, and you may opt out of receiving these at any time. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

Contact Us

If you have complaints or questions about how we process your personal information, please contact us at teamibqa@gmail.com or 0339-1326074.